Uber was stripped of its permit to carry paying passengers in London on Monday for the second time in just over two years, pending an enchantment, over a “pattern of failures” on security.
Unauthorized drivers had been able to add their images to others’ accounts so that, on at least 14,000 trips, a driver apart from the advertised one picked up passengers, the regulator Transport for London (TfL) stated.
The ride-hailing agency immediately stated it would appeal. The process is likely to embody court action. It could drag on for months, permitting Uber’s approximately 45,000 drivers in London, one of its most essential markets, to keep taking rides regardless of its license expiring on Monday.
TfL mentioned it had “recognized a pattern of failures by the corporate including several breaches that positioned passengers and their security at risk”, and that some journeys had been uninsured.
Uber, whose app-based ordering and demand-sensitive pricing have disturbed operators in many cities worldwide, including drivers of London’s “black cabs”, stated its systems have been robust and that it could further introduce a brand new facial matching process.
Uber’s shares dropped by almost 4% at the open in New York before mainly recovering.
The Silicon Valley firm has run into regulatory barriers and a backlash in a number of markets, forcing it to withdraw utterly from places akin to Copenhagen and Hungary.
In London, black cab drivers who see Uber as a peril to their hard-won livelihoods have obstructed streets in protest, arguing an inferior service unfairly undermines them.
A requirement since 1865, the process could be expensive and takes on average three to four years to complete. Drivers for Uber and others, including Kapten and Bolt, helped nowadays by satellite navigation apps, face no such requirement.